Returns

At Atlantic Artiknit Knitwear Wholesale, we aim to ensure that your shopping experience is both enjoyable and hassle-free. We understand that there may be instances when you need to return a product or seek a refund. This Returns and Refund Policy outlines our procedures and guidelines in such cases.


Returns
Eligibility for Returns:
  • We accept returns within 30 days from the date of purchase.
  • To be eligible for a return, the product must be in its original condition, unworn, unwashed, and with all tags and labels intact.
Initiating a Return:
  • To start a return, please contact our customer support team at support@artiknit.com to request a return authorization.
  • Once your return is approved, you will receive instructions on how to proceed.
Return Shipping:
  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
  • We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds
Refund Eligibility:
  • Refunds will be processed for returned items that meet our eligibility criteria.
  • Once we receive the returned item and inspect it, we will notify you about the approval or rejection of your refund.
    • Refund Process:
  • If your return is approved, we will initiate a refund to your original method of payment.
  • Refund processing times may vary based on your payment provider. Please allow a reasonable period for the refund to reflect in your account.
    • Non-Refundable Items:
    • Certain items, such as final sales and gift cards are non-refundable.
    • Please email support@artiknit.com if you are uncertain.

    Exchanges

    If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the desired item on our website.


    Policy Updates

    Atlantic Artiknit Knitwear Wholesale reserves the right to amend this Returns and Refund Policy at any time. We encourage you to review this policy periodically to stay informed about our procedures.


    Thank you for shopping with Atlantic Artiknit Knitwear Wholesale. We appreciate your trust in our products and services.